Privacy Policy

1. Introduction

Brezz Bocci ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brezzbocci.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Contact us through our website or phone
• Subscribe to our newsletter
• Fill out forms on our website
• Participate in our training programs

This information may include:

• Name and contact information (email, phone number, address)
• Professional information (job title, company)
• Course preferences and training goals
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide and maintain our public speaking courses and training services
• Communication: To respond to your inquiries and provide customer support
• Course Administration: To manage course enrollments, schedules, and materials
• Marketing: To send newsletters, promotional materials, and course updates (with your consent)
• Improvement: To analyze website usage and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Email marketing services
• Website hosting and maintenance
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Under Australian Privacy Laws, you have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete.

6.2 Opt-Out

You can unsubscribe from our marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at [email protected]
• Calling us at +61893768509

6.3 Data Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that such transfers comply with applicable privacy laws and that appropriate safeguards are in place.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:

• The nature of the information and its sensitivity
• Legal and regulatory requirements
• Business and operational needs
• Your ongoing relationship with us

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (if you have subscribed to our communications)

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14. Australian Privacy Laws Compliance

This Privacy Policy is designed to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We are committed to handling your personal information in accordance with these laws and regulations.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.