Terms of Service

1. Agreement to Terms

By accessing or using the Brezz Bocci website (brezzbocci.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. About Brezz Bocci

Brezz Bocci is an Australian company that provides public speaking courses, communication training, and related educational services. Our business address is:

3. Services Offered

We provide the following services:

• Public speaking courses (Beginner Foundations, Advanced Mastery)
• Corporate training programs
• One-on-one coaching sessions
• Presentation review services
• Practice groups and ongoing support
• Educational content and resources

4. Course Enrollment and Payment

4.1 Course Registration

To enroll in our courses, you must:

• Be at least 18 years of age
• Provide accurate and complete registration information
• Accept these Terms of Service
• Pay the required course fees

4.2 Payment Terms

• Course fees must be paid in full before the first class unless otherwise arranged
• We accept major credit cards, bank transfers, and other approved payment methods
• All prices are in Australian Dollars (AUD) and include GST where applicable
• Course fees are subject to change, but enrolled students will not be affected by price increases

4.3 Corporate Training

Corporate training programs require a separate agreement and may have different terms and payment schedules.

5. Refund and Cancellation Policy

5.1 Student-Initiated Cancellations

• Full Refund: Available if cancellation occurs more than 7 days before the course start date
• 50% Refund: Available if cancellation occurs 3-7 days before the course start date
• No Refund: For cancellations less than 3 days before the course start date
• Satisfaction Guarantee: Full refund available if you're not satisfied after attending the first session

5.2 Brezz Bocci-Initiated Cancellations

If we cancel a course due to insufficient enrollment or other circumstances, you will receive a full refund or the option to transfer to another course.

5.3 Make-Up Sessions

If you miss a session, we will attempt to arrange a make-up session or provide alternative materials, subject to availability.

6. Code of Conduct

All participants are expected to:

• Treat instructors and fellow participants with respect and courtesy
• Arrive on time and be prepared for sessions
• Maintain confidentiality regarding other participants' personal information shared during courses
• Refrain from disruptive, discriminatory, or inappropriate behavior
• Follow all safety guidelines and instructions provided by instructors

We reserve the right to remove participants who violate our code of conduct without refund.

7. Intellectual Property

7.1 Our Content

All course materials, content, and intellectual property provided by Brezz Bocci remain our exclusive property. This includes:

• Training materials, handouts, and workbooks
• Video and audio recordings of sessions
• Website content and design
• Teaching methods and curriculum

7.2 Usage Rights

You may use our materials for personal learning purposes only. You may not:

• Reproduce, distribute, or sell our materials
• Use our content for commercial purposes without written permission
• Modify or create derivative works from our materials
• Record sessions without explicit permission

8. Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

8.1 Course Recordings

Sessions may be recorded for quality assurance and training purposes. By participating, you consent to such recordings. These recordings will not be shared publicly without your explicit consent.

9. Liability and Disclaimers

9.1 Service Disclaimer

While we strive to provide high-quality training, we cannot guarantee specific outcomes or results from our courses. Success depends on individual effort, practice, and application of learned techniques.

9.2 Limitation of Liability

To the fullest extent permitted by Australian law, Brezz Bocci's liability is limited to the amount you paid for our services. We are not liable for indirect, incidental, or consequential damages.

9.3 Health and Safety

Participants are responsible for their own health and safety during courses. Please inform us of any medical conditions or limitations that may affect your participation.

10. Website Terms

10.1 Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Violate any applicable laws or regulations

10.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

11. Communication and Marketing

By enrolling in our courses or subscribing to our communications, you consent to receive:

• Course-related communications and updates
• Educational content and tips
• Marketing materials about our services (you may opt-out at any time)
• Important announcements and policy updates

12. Termination

We reserve the right to terminate or suspend access to our services at any time, with or without cause, including for violations of these Terms. Upon termination, your right to use our services will cease immediately.

13. Changes to Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting on our website. Significant changes will be communicated via email to enrolled students. Continued use of our services after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of Western Australia and Australia. Any disputes will be resolved in the courts of Western Australia.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other force majeure events.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

18. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These Terms of Service constitute a legally binding agreement between you and Brezz Bocci. Please read them carefully and keep a copy for your records.